Articles & Blog

February 21, 2018

This 1 Rule of Japanese Culture Could Transform the Way You Do Business

There are many ways to express “no” in Japanese culture, and saying the word “no” is not one of them Doing business on an international scale requires understanding that communication styles differ around the globe. You not only have to read between the lines when communicating — you have to […]
February 21, 2018

Baby Steps Turn into Giant Leaps: How Small Changes can Make a Big Difference

The changes that lead to a better, more prosperous life start simple and small A few years ago, while on a business trip to Thailand, I rode an elephant to explore a nearby jungle area. I soon realized he was very headstrong. If I wanted to turn right, he seemed […]
February 21, 2018

Think You Know Millennials? Think again.

For foreign managers, Chinese Millennials present a unique set of management challenges China has gone through tremendous economic and cultural change in the last 50 years. One of the biggest value shifts has occurred between older and younger generations. Chinese millennials, age 18 to 35, represent 385 million people, or […]
February 21, 2018

Cancel That Ride: Three Lessons Every Entrepreneur Can Learn from Uber’s Missteps

Want loyal customers? It starts with loyal employees. I recently met a young woman who had just left a position at Uber. I asked her what it was like to work for the company, given that it has had a number of negative stories about it in the news recently. […]
February 21, 2018

Break Down Your Team’s Silos With This One Simple Step

When managing a global team, it’s easy to break into silos — but it’s even easier to break out of them Workplace silos are a widespread problem. It’s easy for groups and teams within a company to develop their own processes, cultures, and goals and rarely communicate with one another […]
February 21, 2018

Want to Lead Asian workers? Remove This Word From Your Vocabulary

“Empowerment” can have the opposite effect on workers from Asian cultures The word “empowerment” is a popular business buzzword today. Empowering customers, empowering clients, empowering employees — it’s always a good thing, right? Well, when it comes to nuances among cultures, especially Asian cultures, the answer is a bit more […]
February 21, 2018

Is Your Company’s Teamwork Out of Whack? Listen to Alan Mullaly

How Ford’s dramatic turnaround can turn your company around, too To win a race, an elite rowing crew must not only train strenuously, they must have mutual respect and a shared determination to succeed. The same is true in business. Just like the best rowing crews, the best business teams […]
February 21, 2018

It’s Not Magic: You Can Have Amazing Executive Presence

If you don’t, it could be holding you back in your career You’re smart. You’re educated. You have a resume packed with accomplishments. But you’re not getting ahead. As an executive coach, I often hear similar frustrations from many of my clients around the world. These leaders are ready to […]