You’ve heard of Facebook. But have you heard of Face Bank? The term might be unfamiliar to many, but the most effective HR professionals count on it to overcome cultural barriers, resolve interpersonal conflicts, and preserve dignity for all parties involved for a...
When Google studied its most successful teams, they discovered the secret isn’t in the ‘who’–it’s in the ‘how.’ When Google’s People Operations department (their version of human resources) set out to study what made...
