Praise for 'Saving Face'
“Maya is an expert on instilling the confidence you need to navigate cultural differences and not surprisingly, does an excellent job of guiding you through the process in Saving Face, with concrete examples to illustrate the lessons she’s imparting. She helped me greatly in dealing with my counterparts in Asia, and she’ll definitely up your game as well.”
~ Ken Wheatley, Former Senior Vice President, Sony Electronics
“Maya has a distinguished track record in helping leaders and teams recognize and adjust to cultural differences. In Saving Face, she shows us what we can learn from other cultures, with real and practical examples that will help leaders and teams become even more effective.”
~ Jim Moore, Former Chief Learning Officer of Sun Microsystems and Nortel, and Founding Member Marshall Goldsmith Group
“Maya Hu-Chan shares a blueprint for becoming a more empathetic, self-aware, and inclusive leader. Saving Face guides us to consider different perspectives, to think first and speak last, and to respect others above all else.”
~ Frances Hesselbein, Former CEO, Girl Scouts of the USA, and Presidential Medal of Freedom recipient
“Maya Hu-Chan is a master at providing the right anecdotes to emphasize one of her teaching points! With various anecdotes interspersed throughout this book, the reader is able to come away with practical ways to practice the art of “Saving Face,” and in the process, build up your own emotional intelligence. I know Maya personally and have followed her work for years. I highly endorse this book. If you are a leader, budding leader, individual contributor, or just want to be a better human being, this book is for you!”
~ Mike Howard, Former Chief Security Officer, Microsoft Corporation
About 'Saving Face'
Organizations now need to attract, retain, and motivate teams and employees across distance, time zones, and cultural differences. Building authentic and lasting human relations may be the most important calling for leaders in this century. According to management and global leadership specialist Maya Hu-Chan, the concept of “saving face” can help any leader preserve dignity and create more empathetic cross-cultural relationships.
“Face” represents one’s self-esteem, self-worth, identity, reputation, status, pride, and dignity. Saving face is often understood as saving someone from embarrassment, but it’s also about developing an understanding of the background and motivations of others to discover the unique facets we all possess. Without that understanding, we risk causing others to lose face without even knowing it.
Hu-Chan explains saving face through anecdotes and practical tools, such as her BUILD leadership model (Benevolence, Understanding, Interacting, Learning, and Delivery). This book illustrates how we can honor face to create positive first impressions, avoid causing others to lose face, and, most importantly, help others save face to build trust and lasting relationships inside and outside the workplace.
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About the Author
Maya Hu-Chan is a globally recognized keynote speaker, author, leadership educator, and ICF Master Certified Coach. Ranked Top 8 Global Solutions Thinkers by Thinkers50, World Top 30 Leadership Gurus, and Top 100 Thought Leaders in Management & Leadership, Maya has worked with thousands of leaders from Global Fortune 500 companies, government and non-profits around the world.
Maya is the president of Global Leadership Associates, a global consultancy that partners with organizations to build leadership capabilities and enable profound growth and change.
Her book Global Leadership: The Next Generation was a Harvard Business School Working Knowledge book. She is a contributing author of 10 business books and a columnist for INC.com. Her new book Saving Face: How to Preserve Dignity and Build Trust will be published in June 2020 (Berrett-Koehler).
Born and raised in Taiwan and living in San Diego, California, Maya is fluent in Mandarin Chinese and English. She earned her Master’s degree from University of Pennsylvania and B.A. from National Chengchi University in Taiwan.
Maya has lectured at the Brookings Institution, University of California, San Diego, University of Chicago, University of Southern California, and Tuck School of Business at Dartmouth College.