Maya Hu-Chan

February 21, 2018

Want to Fly Better? Follow These 11 Steps

Smart preparation can take the pain and frustration out of business travel – whether you’re flying one hour or 20. To say that I travel for work is a bit of an understatement. As an executive coach and speaker who specializes in cross-cultural management, I usually make an average of […]
February 21, 2018

Doing International Business? These 4 Tips May Save Your Next Deal

These techniques will help you build trust with your international colleagues. We all have a mental picture of the so-called “ugly American” – brash and arrogant, with an ethnocentric belief in America’s singular greatness. When ugly Americans travel, they tout Big Macs over local cuisine and offer firm handshakes no […]
February 21, 2018

The Eighth Deadly Sin You Might Be Committing Right Now

A natural human behavior might be leading you to make huge business mistakes We’ve all gone through it – that awkward moment when you’ve made an innocent assumption about something or someone and realized you were wrong. Ever congratulate someone on their pregnancy, only to find out they’re not expecting? […]
February 21, 2018

Can Silence Close a Business Deal? You Bet–Here’s How

This little-used communication tactic can save your next international business deal As an international business coach, I often advise clients on cross-cultural communication, including an aspect of communication that many Americans often neglect: silence. Recently, a client of mine, a US multinational company, was negotiating a large business deal with […]
February 21, 2018

90 Percent of Companies Fail to do This

When it comes to reaching company goals, designing a strategic plan is just the beginning. One of my coaching clients, Jack, is not a happy camper. As the CFO of a multinational company, Jack went to many lengths to plan a three-day retreat at a beautiful resort for his company’s […]
February 21, 2018

This 1 Rule of Japanese Culture Could Transform the Way You Do Business

There are many ways to express “no” in Japanese culture, and saying the word “no” is not one of them Doing business on an international scale requires understanding that communication styles differ around the globe. You not only have to read between the lines when communicating — you have to […]
February 21, 2018

Baby Steps Turn into Giant Leaps: How Small Changes can Make a Big Difference

The changes that lead to a better, more prosperous life start simple and small A few years ago, while on a business trip to Thailand, I rode an elephant to explore a nearby jungle area. I soon realized he was very headstrong. If I wanted to turn right, he seemed […]
February 21, 2018

Think You Know Millennials? Think again.

For foreign managers, Chinese Millennials present a unique set of management challenges China has gone through tremendous economic and cultural change in the last 50 years. One of the biggest value shifts has occurred between older and younger generations. Chinese millennials, age 18 to 35, represent 385 million people, or […]