Cultural agility is the ability to bridge the gap across differences. Here’s how to start. A commonly used American idiom has the power to completely ruin an otherwise strong professional relationship. I witnessed this myself with Steve, an American executive...
When multiple cultures come together on a team, creating a sense of belonging is especially important. Jack was facing a predicament that is common to many of the leaders I coach. Jack is a senior vice president in a global technology company. An American, he leads a...
As your employees become remote workers, communicating with awareness is crucial for success. If your small business is transitioning to work remotely, the way you communicate will have to evolve. Our reliance on tech-driven communication, whether its email,...
Coaching and mentoring are not the same thing, and not knowing the difference could be hurting your business. Good leaders like to think of themselves as mentors and coaches for the people on their teams. But, they may not realize one very important point: Mentoring...
Smart, capable leaders love to solve problems – but beware taking on other peoples’ work at the expense of your own. If you lead people, this scenario is probably familiar: you head into work with a to-do list firmly in hand. But people come to you with...
How Ford’s dramatic turnaround can turn your company around, too To win a race, an elite rowing crew must not only train strenuously, but they must also have mutual respect and a shared determination to succeed. The same is true in business. Just like the best...
