by Maya Hu-Chan | Aug 10, 2022 | Articles, Diversity, Equity & Inclusion
If there is ever an opportunity to add in an eighth deadly sin, then I am putting my hand up to nominate “assumption”. In my experience, assumption is already the #1 business sin; the destroyer of deals, the terrorizer of team dynamics – yet it continues to...
by Maya Hu-Chan | Jul 28, 2022 | Articles, Executive Presence
Passion and enthusiasm often fail to translate effectively in settings that call for authority, clarity, and confidence. Jessica didn’t want to lose the qualities that make her an outstanding leader. A senior leader in the nonprofit sector, Jessica is passionate...
by Maya Hu-Chan | Jul 4, 2022 | Articles, Executive Presence
Creating the mindset for outstanding global leadership With the unique economic challenges of high inflation and interest rates amid a continuing global pandemic, most companies might think twice about expanding into new markets. Ironically, just the opposite was...
by Maya Hu-Chan | Jun 30, 2022 | Articles, Leadership
Resolving conflict isn’t a one-size-fits-all approach Alan came to me with a simple question: How can I influence people? Alan works in procurement for his company and had been recently promoted to a director role. This new role requires managing budgets across...
by Maya Hu-Chan | May 30, 2022 | Articles, Strategic Communication
How often do you find yourself feeling surprised when a global team member or colleague reacts in an unexpected way to something you say or have asked them to do? Do you find yourself thinking: “They just didn’t get it!” If this sounds familiar then I have news for...
by Maya Hu-Chan | May 19, 2022 | Articles, Cross-Cultural Management
Conflict on global teams can show up in ways you may not expect. Here are the skills to navigate these moments. Ted and his team had reached a crisis point. Ted is a senior leader with a global company. His team had been collaborating cross-functionally on a project...
by Maya Hu-Chan | May 15, 2022 | Articles, Cross-Cultural Management
A trick question, right? I am afraid not. This is a real issue for global business leaders and, every day, there are communication breakdowns occurring across the world as different cultural norms conspire to confuse and confound even the most sensible and experienced...
by Maya Hu-Chan | Apr 29, 2022 | Articles, Leading Teams
Cultural agility is the ability to bridge the gap across differences. Here’s how to start. A commonly used American idiom has the power to completely ruin an otherwise strong professional relationship. I witnessed this myself with Steve, an American executive...