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The Eighth Deadly Sin You Might Be Committing Right Now

A natural human behavior might be leading you to make huge business mistakes We've all gone through it - that awkward moment when you've made an innocent assumption about something or someone and realized you were wrong. Ever congratulate someone on their pregnancy,...

Can Silence Close a Business Deal? You Bet–Here’s How

This little-used communication tactic can save your next international business deal As an international business coach, I often advise clients on cross-cultural communication, including an aspect of communication that many Americans often neglect: silence. Recently,...

Want to Lead Asian workers? Remove This Word From Your Vocabulary

"Empowerment" can have the opposite effect on workers from Asian cultures The word "empowerment" is a popular business buzzword today. Empowering customers, empowering clients, empowering employees -- it's always a good thing, right? Well, when it comes to nuances...

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