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How to Successfully Manage Conflict Across Cultures

How to Successfully Manage Conflict Across Cultures

by Maya Hu-Chan | May 19, 2022 | Articles, Cross-Cultural Management

Conflict on global teams can show up in ways you may not expect. Here are the skills to navigate these moments. Ted and his team had reached a crisis point. Ted is a senior leader with a global company. His team had been collaborating cross-functionally on a project...
Managing in a Multicultural World

Managing in a Multicultural World

by Maya Hu-Chan | Sep 13, 2021 | Cross-Cultural Management, Diversity, Equity & Inclusion, Videos

In this LinkedIn LIVE interview replay with Nancy Parsons, CEO/President at CDR Companies, LLC, we discuss my latest book Saving Face: How to Preserve Dignity and Build Trust and how we can integrate the principles of “face” with cross-cultural management,...
How to Uncover Your Communication Blind Spots

How to Uncover Your Communication Blind Spots

by Maya Hu-Chan | May 27, 2021 | Articles, Cross-Cultural Management, Strategic Communication

From clear communication to cultural awareness, some leadership blind spots are all too common. Mitch almost lost one of his highest-performing team members, and he would have never known why. As an American executive for a multinational company, Mitch leads a team...
Doing International Business? 4 Tips To Save Your Next Deal

Doing International Business? 4 Tips To Save Your Next Deal

by Maya Hu-Chan | Feb 21, 2018 | Articles, Cross-Cultural Management

These techniques will help you build trust with your international colleagues. We all have a mental picture of the so-called “ugly American” – brash and arrogant, with an ethnocentric belief in America’s singular greatness. When ugly Americans...
The Eighth Deadly Sin You Might Be Committing Right Now

The Eighth Deadly Sin You Might Be Committing Right Now

by Maya Hu-Chan | Feb 21, 2018 | Articles, Cross-Cultural Management

A natural human behavior might be leading you to make huge business mistakes We’ve all gone through it – that awkward moment when you’ve made an innocent assumption about something or someone and realized you were wrong. Ever congratulate someone on...
Can Silence Close a Business Deal? You Bet–Here’s How

Can Silence Close a Business Deal? You Bet–Here’s How

by Maya Hu-Chan | Feb 21, 2018 | Articles, Cross-Cultural Management

This little-used communication tactic can save your next international business deal As an international business coach, I often advise clients on cross-cultural communication, including an aspect of communication that many Americans often neglect: silence. Recently,...
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