by Maya Hu-Chan | Oct 25, 2022 | Cross-Cultural Management, Videos
Are you familiar with the term ‘Ugly American’? It is often believed that Americans are arrogant, consider themselves superior to others, and tend to interrupt others, believing that they already know the answers. Watch this video as I discuss 3 workable tips that...
by Maya Hu-Chan | May 19, 2022 | Articles, Cross-Cultural Management
Conflict on global teams can show up in ways you may not expect. Here are the skills to navigate these moments. Ted and his team had reached a crisis point. Ted is a senior leader with a global company. His team had been collaborating cross-functionally on a project...
by Maya Hu-Chan | May 15, 2022 | Articles, Cross-Cultural Management
A trick question, right? I am afraid not. This is a real issue for global business leaders and, every day, there are communication breakdowns occurring across the world as different cultural norms conspire to confuse and confound even the most sensible and experienced...
by Maya Hu-Chan | Sep 13, 2021 | Cross-Cultural Management, Diversity, Equity & Inclusion, Videos
In this LinkedIn LIVE interview replay with Nancy Parsons, CEO/President at CDR Companies, LLC, we discuss my latest book Saving Face: How to Preserve Dignity and Build Trust and how we can integrate the principles of “face” with cross-cultural management,...
by Maya Hu-Chan | May 27, 2021 | Articles, Cross-Cultural Management, Strategic Communication
From clear communication to cultural awareness, some leadership blind spots are all too common. Mitch almost lost one of his highest-performing team members, and he would have never known why. As an American executive for a multinational company, Mitch leads a team...
by Maya Hu-Chan | Feb 21, 2018 | Articles, Cross-Cultural Management
These techniques will help you build trust with your international colleagues. We all have a mental picture of the so-called “ugly American” – brash and arrogant, with an ethnocentric belief in America’s singular greatness. When ugly Americans...
