by Maya Hu-Chan | Jul 30, 2021 | Saving Face, Videos
Gregg Ward, Executive Director of the Center for Respectful Leadership, interviews CRL Advisory Council member and best-selling author, speaker, and coach Maya Hu-Chan about her new book “Saving Face: how to preserve dignity and build trust.” Changemaker...
by Maya Hu-Chan | Jul 20, 2021 | Articles, Saving Face, Strategic Communication
Leaders can create trust and connection by expressing empathy. Sympathy does the opposite. Here’s how to tell the difference. When one of my clients experienced discrimination in the workplace, she confided in a colleague. She had hoped to feel understood,...
by Maya Hu-Chan | Jun 20, 2021 | Articles, Diversity, Equity & Inclusion
Asian American and Pacific Islander (AAPI) professionals face specific patterns of microaggressions in the workplace. Here’s how to avoid them. In honor of Asian American and Pacific Islander (AAPI) Heritage Month, leaders should celebrate and elevate the...
by Maya Hu-Chan | May 27, 2021 | Articles, Cross-Cultural Management, Strategic Communication
From clear communication to cultural awareness, some leadership blind spots are all too common. Mitch almost lost one of his highest-performing team members, and he would have never known why. As an American executive for a multinational company, Mitch leads a team...
by Maya Hu-Chan | Apr 20, 2021 | Articles, Diversity, Equity & Inclusion
Leaders have a responsibility to speak out and support their AAPI colleagues and team members. Since the start of the pandemic, Asian Americans have experienced increasing levels of discrimination, hate, and, in the tragic case of the Atlanta murders, unthinkable...
