Virtual conferences and meetings are here to stay. These best practices will help you engage audiences burned out on video calls. The pandemic has forced us to redefine how we work, gather, and communicate. As a speaker, I’ve taken on the new skill set of...
Leaders can create trust and connection by expressing empathy. Sympathy does the opposite. Here’s how to tell the difference. When one of my clients experienced discrimination in the workplace, she confided in a colleague. She had hoped to feel understood,...
From clear communication to cultural awareness, some leadership blind spots are all too common. Mitch almost lost one of his highest-performing team members, and he would have never known why. As an American executive for a multinational company, Mitch leads a team...
Leadership skills helped me to talk to my autistic children for the first time. They can help you breakthrough with your team. My daughter’s favorite color is blue. Until a few days ago, I didn’t know her favorite color. Although she is 23 years old,...
When chosen carefully and with courage, words are the foundation of true leadership. When I watched the inauguration of President Biden and Vice President Harris recently, I was struck not by what I saw but what I heard. President Biden assured the nation that his...
