by Maya Hu-Chan | May 30, 2022 | Articles, Strategic Communication
How often do you find yourself feeling surprised when a global team member or colleague reacts in an unexpected way to something you say or have asked them to do? Do you find yourself thinking: “They just didn’t get it!” If this sounds familiar then I have news for...
by Maya Hu-Chan | May 15, 2022 | Articles, Cross-Cultural Management
A trick question, right? I am afraid not. This is a real issue for global business leaders and, every day, there are communication breakdowns occurring across the world as different cultural norms conspire to confuse and confound even the most sensible and experienced...
by Maya Hu-Chan | Apr 29, 2022 | Articles, Leading Teams
Cultural agility is the ability to bridge the gap across differences. Here’s how to start. A commonly used American idiom has the power to completely ruin an otherwise strong professional relationship. I witnessed this myself with Steve, an American executive...
by Maya Hu-Chan | Jan 24, 2022 | Articles, Leadership
With record numbers of people leaving jobs and starting new ones, it’s time to re-think how people “manage up.” The Great Resignation has meant not only millions of workers leaving jobs, but millions of workers starting new jobs, too, with new rules,...
by Maya Hu-Chan | Dec 26, 2021 | Articles, Strategic Communication
Public speaking can be nerve-wracking for everyone, but often more so for non-native English speakers. These strategies can help boost your confidence and success. Many of the leaders I coach have similar experiences with public speaking. They rise up through the...