by Maya Hu-Chan | Jan 18, 2021 | Articles, Saving Face
Feedback plays a role in how “face”—our sense of personal dignity, pride, and self-esteem—can be lost, recovered, and honored. One of the most powerful acts of leadership is often one of the most overlooked: providing feedback. In my book, “Saving Face: How to...
by Maya Hu-Chan | Aug 18, 2020 | Videos
In this video replay, I speak to the concept of Saving Face. I also explain FACE and what it is. As a leader, you need to tune into people’s emotions so they feel respected and appreciated. At the end of the day, everyone benefits. And it has to start with the...
by Maya Hu-Chan | Aug 4, 2020 | Articles, Leading Teams
As your employees become remote workers, communicating with awareness is crucial for success. If your small business is transitioning to work remotely, the way you communicate will have to evolve. Our reliance on tech-driven communication, whether its email,...
by Maya Hu-Chan | Apr 10, 2020 | Videos
Today we sit down with Maya Hu-Chan to talk about how leaders can navigate communication in this new, virtual world in order to help employees to continue to feel engaged and motivated.
by Maya Hu-Chan | Jul 22, 2019 | Articles, Saving Face
Giving feedback is routine for leaders. But don’t let the everyday nature of feedback fool you — a single moment of giving feedback can have momentous impact, especially if the way it is delivered results in someone losing face. Consider one of my clients,...
