Cultural agility is the ability to bridge the gap across differences. Here’s how to start. A commonly used American idiom has the power to completely ruin an otherwise strong professional relationship. I witnessed this myself with Steve, an American executive...
Creativity and genuine appreciation go a long way when it comes to motivating workers whose main capital is knowledge. Executive coaches have a unique vantage point on what goes on inside companies – and the brains of the people leading them. Working with...
These techniques will help you build trust with your international colleagues. We all have a mental picture of the so-called “ugly American” – brash and arrogant, with an ethnocentric belief in America’s singular greatness. When ugly Americans...
This little-used communication tactic can save your next international business deal As an international business coach, I often advise clients on cross-cultural communication, including an aspect of communication that many Americans often neglect: silence. Recently,...
There are many ways to express “no” in Japanese culture, and saying the word “no” is not one of them Doing business on an international scale requires understanding that communication styles differ around the globe. You not only have to read...
