by Maya Hu-Chan | Jul 5, 2023 | Saving Face, Videos
There’s an old Chinese proverb, “Spilled water is hard to regain.” Think about it. You accidentally knock a glass of water off the table and it spills all over the floor. If you wanted to get all that water back into the glass, how would you do it?...
by Maya Hu-Chan | Feb 7, 2023 | Articles, Executive Presence
One of my clients (We’ll call her Nancy) missed out on an important promotion recently. She sought feedback from the interview panel and was told the same thing several times. She had a ‘lack of executive presence’. This is tough feedback to deal with because...
by Maya Hu-Chan | Nov 30, 2021 | Articles, Strategic Communication
It can be just as difficult to give critical feedback as it is to receive it. Here’s how to navigate that challenge. I recently surveyed 300 human resources professionals about their most challenging conversations. Forty percent said giving critical feedback is...
by Maya Hu-Chan | Jan 18, 2021 | Articles, Saving Face
Feedback plays a role in how “face”—our sense of personal dignity, pride, and self-esteem—can be lost, recovered, and honored. One of the most powerful acts of leadership is often one of the most overlooked: providing feedback. In my book, “Saving Face: How to...
by Maya Hu-Chan | Jul 22, 2019 | Articles, Saving Face
Giving feedback is routine for leaders. But don’t let the everyday nature of feedback fool you — a single moment of giving feedback can have momentous impact, especially if the way it is delivered results in someone losing face. Consider one of my clients,...
