In this video replay, I speak to the concept of Saving Face. I also explain FACE and what it is. As a leader, you need to tune into people’s emotions so they feel respected and appreciated. At the end of the day, everyone benefits. And it has to start with the...
HEALTH CARE LEADERS HAVE HAD TO TAP INTO A SPECIAL KIND OF STRENGTH LATELY. HERE’S HOW YOU CAN DO THE SAME. Throughout the Covid-19 pandemic, leaders have had to rely on one essential trait to weather the storm: resilience. In no other industry has this skill...
How important is it for leaders to be technologically savvy in this fast-moving business environment? Watch this video to find out the effective use of technology can help you communicate well with your team and customers.
If your team has insiders and outsiders, you aren’t cultivating a truly inclusive environment. Diversity and inclusion aren’t just trendy business buzzwords. Research suggests that companies that embrace diversity perform better than companies that...
When Google studied its most successful teams, they discovered the secret isn’t in the ‘who’–it’s in the ‘how.’ When Google’s People Operations department (their version of human resources) set out to study what made...
