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Why Words Can Speak Louder Than Actions in Leadership

Why Words Can Speak Louder Than Actions in Leadership

by Maya Hu-Chan | Feb 15, 2021 | Articles, Strategic Communication

When chosen carefully and with courage, words are the foundation of true leadership. When I watched the inauguration of President Biden and Vice President Harris recently, I was struck not by what I saw but what I heard. President Biden assured the nation that his...
How “Face” Can Help You Unlock the Power of Feedback

How “Face” Can Help You Unlock the Power of Feedback

by Maya Hu-Chan | Jan 18, 2021 | Articles, Saving Face

Feedback plays a role in how “face”—our sense of personal dignity, pride, and self-esteem—can be lost, recovered, and honored. One of the most powerful acts of leadership is often one of the most overlooked: providing feedback. In my book, “Saving Face: How to...

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