by Maya Hu-Chan | Jul 30, 2021 | Saving Face, Videos
Gregg Ward, Executive Director of the Center for Respectful Leadership, interviews CRL Advisory Council member and best-selling author, speaker, and coach Maya Hu-Chan about her new book “Saving Face: how to preserve dignity and build trust.” Changemaker...
by Maya Hu-Chan | Jul 20, 2021 | Articles, Saving Face, Strategic Communication
Leaders can create trust and connection by expressing empathy. Sympathy does the opposite. Here’s how to tell the difference. When one of my clients experienced discrimination in the workplace, she confided in a colleague. She had hoped to feel understood,...
by Maya Hu-Chan | Jan 18, 2021 | Articles, Saving Face
Feedback plays a role in how “face”—our sense of personal dignity, pride, and self-esteem—can be lost, recovered, and honored. One of the most powerful acts of leadership is often one of the most overlooked: providing feedback. In my book, “Saving Face: How to...
by Maya Hu-Chan | Nov 18, 2020 | Videos
In this webinar replay hosted by A Small World, we talked about Saving Face and building good relationships. This is an interactive webinar, with the first 45 minutes of presentation and the last 15 minutes dedicated to questions from the audience.
by Maya Hu-Chan | Aug 18, 2020 | Videos
In this video replay, I speak to the concept of Saving Face. I also explain FACE and what it is. As a leader, you need to tune into people’s emotions so they feel respected and appreciated. At the end of the day, everyone benefits. And it has to start with the...
