by Maya Hu-Chan | Aug 29, 2021 | Articles, Diversity, Equity & Inclusion
There are many unfair and untrue myths about the AAPI community that could be impacting your ability to connect to your AAPI workers and customers. Here’s how to move beyond them. A recent Pew research study found that Asian Americans recorded the fastest rate...
by Maya Hu-Chan | Jul 20, 2021 | Articles, Saving Face, Strategic Communication
Leaders can create trust and connection by expressing empathy. Sympathy does the opposite. Here’s how to tell the difference. When one of my clients experienced discrimination in the workplace, she confided in a colleague. She had hoped to feel understood,...
by Maya Hu-Chan | Jun 20, 2021 | Articles, Diversity, Equity & Inclusion
Asian American and Pacific Islander (AAPI) professionals face specific patterns of microaggressions in the workplace. Here’s how to avoid them. In honor of Asian American and Pacific Islander (AAPI) Heritage Month, leaders should celebrate and elevate the...
by Maya Hu-Chan | May 27, 2021 | Articles, Cross-Cultural Management, Strategic Communication
From clear communication to cultural awareness, some leadership blind spots are all too common. Mitch almost lost one of his highest-performing team members, and he would have never known why. As an American executive for a multinational company, Mitch leads a team...
by Maya Hu-Chan | Apr 20, 2021 | Articles, Diversity, Equity & Inclusion
Leaders have a responsibility to speak out and support their AAPI colleagues and team members. Since the start of the pandemic, Asian Americans have experienced increasing levels of discrimination, hate, and, in the tragic case of the Atlanta murders, unthinkable...
by Maya Hu-Chan | Apr 7, 2021 | Articles, Leadership
Leadership skills helped me to talk to my autistic children for the first time. They can help you breakthrough with your team. My daughter’s favorite color is blue. Until a few days ago, I didn’t know her favorite color. Although she is 23 years old,...
