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Why Words Can Speak Louder Than Actions in Leadership

Why Words Can Speak Louder Than Actions in Leadership

by Maya Hu-Chan | Feb 15, 2021 | Articles, Strategic Communication

When chosen carefully and with courage, words are the foundation of true leadership. When I watched the inauguration of President Biden and Vice President Harris recently, I was struck not by what I saw but what I heard. President Biden assured the nation that his...
Microaggressions and Psychological Safety: How They Are Linked

Microaggressions and Psychological Safety: How They Are Linked

by Maya Hu-Chan | Jan 26, 2021 | Articles, Diversity, Equity & Inclusion

Microaggressions cause BIPOC workers to lose face. Here’s how to help them save it. As companies embrace a new commitment to diversity and inclusion, they must address an essential truth: BIPOC (Black, indigenous, people of color) workers often face...
How “Face” Can Help You Unlock the Power of Feedback

How “Face” Can Help You Unlock the Power of Feedback

by Maya Hu-Chan | Jan 18, 2021 | Articles, Saving Face

Feedback plays a role in how “face”—our sense of personal dignity, pride, and self-esteem—can be lost, recovered, and honored. One of the most powerful acts of leadership is often one of the most overlooked: providing feedback. In my book, “Saving Face: How to...
Calling In Vs. Calling Out: How to Talk About Inclusion

Calling In Vs. Calling Out: How to Talk About Inclusion

by Maya Hu-Chan | Dec 15, 2020 | Articles, Diversity, Equity & Inclusion

The journey to inclusion is filled with missteps. Here’s how to navigate through them with compassion and grace. I recently served on a panel at a town hall for a global company. The topic was “Combating Racism in the Workplace.” I brought attention...
Saving Face: The New Social Currency of Our Time

Saving Face: The New Social Currency of Our Time

by Maya Hu-Chan | Dec 15, 2020 | Articles, Saving Face

True leaders know that managing a company requires far more than just issuing instructions or setting targets. Leaders must move in many circles, think in many styles, and run their businesses through a global lens. At the heart of human connection that makes all this...
The Basic Human Need Some Companies Fail to Meet

The Basic Human Need Some Companies Fail to Meet

by Maya Hu-Chan | Nov 10, 2020 | Articles, Leadership

Mutual respect can help you build an engaged, committed workforce. Here are four ways to do that. One of my clients, let’s call her “Sarah,” recently walked away from the best job she’s ever had. Sarah was a senior manager for a global company....
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