Conflict on global teams can show up in ways you may not expect. Here are the skills to navigate these moments. Ted and his team had reached a crisis point. Ted is a senior leader with a global company. His team had been collaborating cross-functionally on a project...
A trick question, right? I am afraid not. This is a real issue for global business leaders and, every day, there are communication breakdowns occurring across the world as different cultural norms conspire to confuse and confound even the most sensible and experienced...
You’ve heard of Facebook. But have you heard of Face Bank? The term might be unfamiliar to many, but the most effective HR professionals count on it to overcome cultural barriers, resolve interpersonal conflicts, and preserve dignity for all parties involved for a...
This little-used communication tactic can save your next international business deal As an international business coach, I often advise clients on cross-cultural communication, including an aspect of communication that many Americans often neglect: silence. Recently,...
