by Maya Hu-Chan | Sep 1, 2022 | Articles, Leadership
Leading with a global mindset requires these five essential skills. As a leader, Hannah succeeds on many levels. A senior VP in a global tech company, her role requires complex coordination in a global structure, collaborating and synchronizing with multiple functions...
by Maya Hu-Chan | May 19, 2022 | Articles, Cross-Cultural Management
Conflict on global teams can show up in ways you may not expect. Here are the skills to navigate these moments. Ted and his team had reached a crisis point. Ted is a senior leader with a global company. His team had been collaborating cross-functionally on a project...
by Maya Hu-Chan | May 15, 2022 | Articles, Cross-Cultural Management
A trick question, right? I am afraid not. This is a real issue for global business leaders and, every day, there are communication breakdowns occurring across the world as different cultural norms conspire to confuse and confound even the most sensible and experienced...
by Maya Hu-Chan | Jan 12, 2022 | Videos
You’ve heard of Facebook. But have you heard of Face Bank? The term might be unfamiliar to many, but the most effective HR professionals count on it to overcome cultural barriers, resolve interpersonal conflicts, and preserve dignity for all parties involved for a...
by Maya Hu-Chan | Feb 21, 2018 | Articles, Cross-Cultural Management
This little-used communication tactic can save your next international business deal As an international business coach, I often advise clients on cross-cultural communication, including an aspect of communication that many Americans often neglect: silence. Recently,...