by Maya Hu-Chan | Jul 28, 2022 | Articles, Executive Presence
Passion and enthusiasm often fail to translate effectively in settings that call for authority, clarity, and confidence. Jessica didn’t want to lose the qualities that make her an outstanding leader. A senior leader in the nonprofit sector, Jessica is passionate...
by Maya Hu-Chan | Apr 29, 2022 | Articles, Leading Teams
Cultural agility is the ability to bridge the gap across differences. Here’s how to start. A commonly used American idiom has the power to completely ruin an otherwise strong professional relationship. I witnessed this myself with Steve, an American executive...
by Maya Hu-Chan | Jan 12, 2022 | Videos
You’ve heard of Facebook. But have you heard of Face Bank? The term might be unfamiliar to many, but the most effective HR professionals count on it to overcome cultural barriers, resolve interpersonal conflicts, and preserve dignity for all parties involved for a...
by Maya Hu-Chan | Aug 14, 2021 | Saving Face, Videos
Saving Face with Maya Hu-Chan August 6, 2021 Hosted by Wanda Wallace Episode Description Wherever you work, you probably interact and collaborate with people from a range of cultures. What do you need to do to ensure that you are being culturally aware and helping...
by Maya Hu-Chan | Jul 20, 2021 | Articles, Saving Face, Strategic Communication
Leaders can create trust and connection by expressing empathy. Sympathy does the opposite. Here’s how to tell the difference. When one of my clients experienced discrimination in the workplace, she confided in a colleague. She had hoped to feel understood,...
