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Saving Face: The Art Of Tough Conversations With Dignity

Saving Face: The Art Of Tough Conversations With Dignity

by Maya Hu-Chan | Jan 12, 2022 | Videos

You’ve heard of Facebook. But have you heard of Face Bank? The term might be unfamiliar to many, but the most effective HR professionals count on it to overcome cultural barriers, resolve interpersonal conflicts, and preserve dignity for all parties involved for a...
What’s the Secret of Google’s Best Teams?

What’s the Secret of Google’s Best Teams?

by Maya Hu-Chan | Oct 15, 2018 | Articles, Diversity, Equity & Inclusion

When Google studied its most successful teams, they discovered the secret isn’t in the ‘who’–it’s in the ‘how.’ When Google’s People Operations department (their version of human resources) set out to study what made...

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