How often do you find yourself feeling surprised when a global team member or colleague reacts in an unexpected way to something you say or have asked them to do? Do you find yourself thinking: “They just didn’t get it!” If this sounds familiar then I have news for...
Conflict on global teams can show up in ways you may not expect. Here are the skills to navigate these moments. Ted and his team had reached a crisis point. Ted is a senior leader with a global company. His team had been collaborating cross-functionally on a project...
A trick question, right? I am afraid not. This is a real issue for global business leaders and, every day, there are communication breakdowns occurring across the world as different cultural norms conspire to confuse and confound even the most sensible and experienced...
Cultural agility is the ability to bridge the gap across differences. Here’s how to start. A commonly used American idiom has the power to completely ruin an otherwise strong professional relationship. I witnessed this myself with Steve, an American executive...
When multiple cultures come together on a team, creating a sense of belonging is especially important. Jack was facing a predicament that is common to many of the leaders I coach. Jack is a senior vice president in a global technology company. An American, he leads a...
As I was writing the book “Saving Face: How to Preserve Dignity and Build Trust”, I asked myself the question of what is the biggest worry for the thousands of leaders I’ve coached over the years? Don’t think too long, I have the answer. Interestingly,...
Many people get stuck in the transition from technical expert to strategic leader. These steps can help you cultivate a strategic mindset. Many professionals face a unique challenge when reaching a certain height in their careers: the transition from technical expert...
With record numbers of people leaving jobs and starting new ones, it’s time to re-think how people “manage up.” The Great Resignation has meant not only millions of workers leaving jobs, but millions of workers starting new jobs, too, with new rules,...
