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The Basic Human Need Some Companies Fail to Meet

The Basic Human Need Some Companies Fail to Meet

Mutual respect can help you build an engaged, committed workforce. Here are four ways to do that. One of my clients, let's call her "Sarah," recently walked away from the best job she's ever had. Sarah was a senior manager for a global company. She had been with the...

How to Apply Emotional Intelligence to Your Leadership

How to Apply Emotional Intelligence to Your Leadership

If you want strong business relationships, you have to start thinking emotionally. Here's how to start. When it comes to building strong, lasting relationships with clients and team members, it's time to start thinking like CEOs but under a different definition: Chief...

Loneliness is an Epidemic. Here’s How to Fight it

Loneliness is an Epidemic. Here’s How to Fight it

The life of an entrepreneur and solopreneur can feel isolating. Here are four strategies to help. Twenty years ago, I found a group that would become my professional family. Entrepreneurs and solopreneurs face a unique challenge. Without the built-in relationships...

Microaggressions Led Me to Change My Name

Microaggressions Led Me to Change My Name

Subtle acts of exclusion can make work a difficult place for BIPOC. Here's how to help change that. My Chinese name is Men-Jyung Hu. During my first year of graduate school at the University of Pennsylvania, my professors and classmates rarely called me by my name. I...

4 Tips to Avoid a Communication Breakdown When Working Remotely

4 Tips to Avoid a Communication Breakdown When Working Remotely

As your employees become remote workers, communicating with awareness is crucial for success. If your small business is transitioning to work remotely, the way you communicate will have to evolve. Our reliance on tech-driven communication, whether its email,...

Lessons in Resilience From Health Care Leaders During the Pandemic

Lessons in Resilience From Health Care Leaders During the Pandemic

HEALTH CARE LEADERS HAVE HAD TO TAP INTO A SPECIAL KIND OF STRENGTH LATELY. HERE'S HOW YOU CAN DO THE SAME. Throughout the Covid-19 pandemic, leaders have had to rely on one essential trait to weather the storm: resilience. In no other industry has this skill been...

Why the Smallest Acts of Leadership Are the Most Important

Why the Smallest Acts of Leadership Are the Most Important

Sometimes the most influential leadership moves cause a "butterfly effect"--a small event that can have a big impact. When I was in first grade, my teacher made a decision that would affect the rest of my life. In Taiwan, large classrooms aren't unusual. In fact, my...

How to Find Opportunity Within a Crisis

How to Find Opportunity Within a Crisis

In every crisis, there's opportunity to engage, innovate, and connect. As people worldwide adjust to the sudden, drastic changes in life brought on by the coronavirus pandemic, companies are having to adjust, too. Many reach out to their customers with emails...

Don’t Stay in Your Lane: The Secret to Developing Your Career

Don’t Stay in Your Lane: The Secret to Developing Your Career

When it comes to developing our careers, we often focus on exterior sources to help us get ahead, depending on recognition from others to propel us forward. But we often overlook one of the most powerful tools: self-advocacy. In the book Getting Ahead: Three Steps to...

The Surprising Ways Gender Bias Holds Women Back

The Surprising Ways Gender Bias Holds Women Back

In several recent columns, I have explored what it means for women today to "have it all," and how it involves balancing the four pillars that make up our lives. We've explored the pillars of self, family, and community. In this column, I'd like to discuss the final...

The Healing Power of Friendships

The Healing Power of Friendships

In my recent discussions of what it means to "have it all," I've explored two pillars of life -- self and family. Now I'd like to explore a third pillar, one that is often as neglected as self: community. A landmark 81-year Harvard study sought the answer to the...

What Having Triplets Taught Me About Letting Go

What Having Triplets Taught Me About Letting Go

In recent columns, I have explored what it means to "have it all," and how integrating the four domains of life -- self, family, community, and work -- can bring us closer to feeling fulfilled. In this column, I'd like to discuss the domain of family, and the effect...

Family, Work, Life: Why You Should Come First

Family, Work, Life: Why You Should Come First

In a recent column, I explored what it means to "have it all." Life presents us with the challenge, and reward, of an always-evolving definition of "having it all" -- especially for women. I also discussed that we feel most satisfied when we are mindful of how we...

Want to Have it All? Don’t Forget an Important Part: Yourself

Want to Have it All? Don’t Forget an Important Part: Yourself

It's a question women around the world ask themselves every day: Can I have it all? Let's cut to the chase: The answer is "yes," but women must decide what "all" means to them, and acknowledge that the definition will evolve as their lives evolve, too. Recently, I...

The Untapped Potential of Feedback

The Untapped Potential of Feedback

Giving feedback is routine for leaders. But don't let the everyday nature of feedback fool you -- a single moment of giving feedback can have momentous impact, especially if the way it is delivered results in someone losing face. Consider one of my clients, Mark. Mark...

This Is the One Thing You Can Do to Keep Your Best Workers

This Is the One Thing You Can Do to Keep Your Best Workers

Research consistently shows that the top reason people leave their jobs isn't related to compensation, benefits, or even opportunities for career growth: It is that they don't feel appreciated. Recently, I've been writing about the Asian cultural concept of saving...

Why ‘Saving Face’ is More than Just a Saying

Why ‘Saving Face’ is More than Just a Saying

In a recent article, I described the Asian concept of "face" and discussed how it is a universal concept that serves as social currency in family, friendship and business. In this article, I'd like to explore one of the keys to using face successfully: authenticity....

These 3 Mindfulness Tactics Can Help Your Company Innovate

These 3 Mindfulness Tactics Can Help Your Company Innovate

Recently, I discussed the first two steps to leading with an innovative mindset: building a learning culture and thinking globally. In this column, I'm exploring the final step: leading mindfully. Mindfulness is a mental state. It's defined as connecting to the...

Alibaba’s Success Started With Just 1 Sentence

Alibaba’s Success Started With Just 1 Sentence

To have an innovative mindset, you must think globally -- but that means more than you might think. Recently, I discussed the first step to leading with an innovative mindset: building a learning culture. In this column, I'm exploring the second step: thinking...

Want to Innovate Like Toyota? Just Ask Why.

Want to Innovate Like Toyota? Just Ask Why.

The powerful multinational company takes a simple -- yet effective -- approach to innovation Companies know that to grow, they must consistently innovate. But, to truly innovate, company leaders must lead with an innovative mindset. An innovative mindset allows...

What’s the Secret of Google’s Best Teams?

What’s the Secret of Google’s Best Teams?

When Google studied its most successful teams, they discovered the secret isn't in the 'who'--it's in the 'how.' When Google's People Operations department (their version of human resources) set out to study what made their most high-performing teams tick, they were...

The One Voice Holding You Back Could Be Your Own

The One Voice Holding You Back Could Be Your Own

We act on the things we tell ourselves. Here's how to make that internal dialogue work for you. As I work with clients to help them become the leaders they want to be, I often find that the singular thing holding them back -- or pushing them forward -- is what they...

Five Ways to Empower Yourself as a Woman in Business

Five Ways to Empower Yourself as a Woman in Business

In a world of gender imbalance in the boardroom, women can still show up with confidence, control and authority I was recently invited to deliver a keynote speech for the annual conference of the Women Presidents' Organization (WPO), an organization for women...

Why Your Mentoring Could Be Hurting — Not Helping — Your Team

Why Your Mentoring Could Be Hurting — Not Helping — Your Team

Coaching and mentoring are not the same thing, and not knowing the difference could be hurting your business. Good leaders like to think of themselves as mentors and coaches for the people on their teams. But, they may not realize one very important point: Mentoring...

Don’t Send Another Email Before Reading This

Don’t Send Another Email Before Reading This

The seven things you can do right now to improve the way your team communicates. In today's business world, we often have no choice but to communicate through email -- especially if you are working in a virtual team. But, while we may think we're being more efficient,...

You Could Be Killing Your Company’s Innovation With This One Word

You Could Be Killing Your Company’s Innovation With This One Word

Entrepreneurial leaders do four things to encourage innovation ... and there's one thing they never do If you ask any leader what quality they'd like their company to embody above all else, most of them would say one word: innovation. The ability to innovate sounds...

What Type of Communicator Are You? The Answer Might Surprise You

What Type of Communicator Are You? The Answer Might Surprise You

To be a great leader, you must be a strong communicator. But first, you have to know what kind of communicator you are. When you are a leader, one skill can make or break your success: communication. But communicating as a leader is about more than clearly conveying...

5 Easy Motivational Strategies You Can Start Using Right Now

5 Easy Motivational Strategies You Can Start Using Right Now

Creativity and genuine appreciation go a long way when it comes to motivating workers whose main capital is knowledge. Executive coaches have a unique vantage point on what goes on inside companies - and the brains of the people leading them. Working with clients...

4 Small Steps to Break Your Workaholic Addiction

4 Small Steps to Break Your Workaholic Addiction

We all know constant work is bad for us, and yet it can be hard to break the habit. Reclaiming your time and your life is simpler than you might think. We now live in a world where it is possible to work every waking minute. Technology has blurred the edges of the...

Doing International Business? These 4 Tips May Save Your Next Deal

Doing International Business? These 4 Tips May Save Your Next Deal

These techniques will help you build trust with your international colleagues. We all have a mental picture of the so-called "ugly American" - brash and arrogant, with an ethnocentric belief in America's singular greatness. When ugly Americans travel, they tout Big...

The Eighth Deadly Sin You Might Be Committing Right Now

The Eighth Deadly Sin You Might Be Committing Right Now

A natural human behavior might be leading you to make huge business mistakes We've all gone through it - that awkward moment when you've made an innocent assumption about something or someone and realized you were wrong. Ever congratulate someone on their pregnancy,...

Can Silence Close a Business Deal? You Bet–Here’s How

Can Silence Close a Business Deal? You Bet–Here’s How

This little-used communication tactic can save your next international business deal As an international business coach, I often advise clients on cross-cultural communication, including an aspect of communication that many Americans often neglect: silence. Recently,...

90 Percent of Companies Fail to do This

90 Percent of Companies Fail to do This

When it comes to reaching company goals, designing a strategic plan is just the beginning. One of my coaching clients, Jack, is not a happy camper. As the CFO of a multinational company, Jack went to many lengths to plan a three-day retreat at a beautiful resort for...

Think You Know Millennials? Think again.

Think You Know Millennials? Think again.

For foreign managers, Chinese Millennials present a unique set of management challenges China has gone through tremendous economic and cultural change in the last 50 years. One of the biggest value shifts has occurred between older and younger generations. Chinese...

Break Down Your Team’s Silos With This One Simple Step

Break Down Your Team’s Silos With This One Simple Step

When managing a global team, it's easy to break into silos -- but it's even easier to break out of them Workplace silos are a widespread problem. It's easy for groups and teams within a company to develop their own processes, cultures, and goals and rarely communicate...

Want to Lead Asian workers? Remove This Word From Your Vocabulary

Want to Lead Asian workers? Remove This Word From Your Vocabulary

"Empowerment" can have the opposite effect on workers from Asian cultures The word "empowerment" is a popular business buzzword today. Empowering customers, empowering clients, empowering employees -- it's always a good thing, right? Well, when it comes to nuances...

Is Your Company’s Teamwork Out of Whack? Listen to Alan Mullaly

Is Your Company’s Teamwork Out of Whack? Listen to Alan Mullaly

How Ford's dramatic turnaround can turn your company around, too To win a race, an elite rowing crew must not only train strenuously, they must have mutual respect and a shared determination to succeed. The same is true in business. Just like the best rowing crews,...

It’s Not Magic: You Can Have Amazing Executive Presence

It’s Not Magic: You Can Have Amazing Executive Presence

If you don't, it could be holding you back in your career You're smart. You're educated. You have a resume packed with accomplishments. But you're not getting ahead. As an executive coach, I often hear similar frustrations from many of my clients around the world....

You Have a Lot to Learn From this 101 Year-Old Executive

You Have a Lot to Learn From this 101 Year-Old Executive

What Frances Hesselbein and other inspiring women can teach you The #MeToo movement. The #TimesUp movement. The drive for equal pay for equal work and for balanced representation. Women are experiencing a time of momentous change. And in boardrooms and offices around...

Five Ways to Become a Workplace “Yoda”

Five Ways to Become a Workplace “Yoda”

These five steps can help you give better feedback -- and help make it stick When it comes to feedback, employees and managers often approach it the same way: avoidance. Often, employees dread feedback because they automatically think it will be negative. When someone...

Want to Fly Better? Follow These 11 Steps

Want to Fly Better? Follow These 11 Steps

Want to Fly Better? Follow These 11 Steps Smart preparation can take the pain and frustration out of business travel - whether you're flying one hour or 20. By Maya Hu-Chan Leadership expert and executive coach@mayahuchan This article was originally published on...

How to Own the Room: 6 Steps for Boosting Your Executive Presence

How to Own the Room: 6 Steps for Boosting Your Executive Presence

How to Own the Room: 6 Steps for Boosting Your Executive Presence You're ready to move up, but people keep telling you that you don't look the part of a leader. You need executive presence - and here's how to get it. By Maya Hu-Chan Leadership expert and executive...

What My 2 Autistic Kids Taught Me About Business

What My 2 Autistic Kids Taught Me About Business

What My 2 Autistic Kids Taught Me About Business When Ethan and Savannah were 2, we got the dreaded diagnosis: autism. Sixteen years later, I've learned some surprising lessons about business and life. By Maya Hu-Chan This article was originally published on Inc.com...

5 Ways to Keep Your Employees From Sucking up All Your Time

5 Ways to Keep Your Employees From Sucking up All Your Time

5 Ways to Keep Your Employees From Sucking up All Your Time Smart, capable leaders love to solve problems - but beware taking on other peoples' work at the expense of your own. By Maya Hu-Chan Leadership expert and executive coach@mayahuchan If you lead people, this...

Trapped in a Hamster Wheel of Overwork? 4 Ways to Break the Cycle

Trapped in a Hamster Wheel of Overwork? 4 Ways to Break the Cycle

Trapped in a Hamster Wheel of Overwork? 4 Ways to Break the Cycle We all know constant work is bad for us, and yet it can be hard to break the habit. Reclaiming your time and your life is simpler than you might think. By Maya Hu-Chan Leadership expert and executive...

5 Budget-Friendly Motivational Strategies You Should Try Right Now

5 Budget-Friendly Motivational Strategies You Should Try Right Now

5 Budget-Friendly Motivational Strategies You Should Try Right Now Creativity and genuine appreciation go a long way when it comes to motivating workers whose main capital is knowledge. By Maya Hu-Chan Contributor, Inc.com @mayahuchan This article was originally...

5 Ways to Succeed Outside Your Comfort Zone

5 Ways to Succeed Outside Your Comfort Zone

5 Ways to Succeed Outside Your Comfort Zone Being too young, the only woman, foreign-born or just different often seems like a liability in business - but it can be a competitive advantage. By Maya Hu-Chan This article was originally published on Inc.com...

3 Proven Steps to Fix Your Relationships at Work

3 Proven Steps to Fix Your Relationships at Work

3 Proven Steps to Fix Your Relationships at Work The PC executive liked to say no - and never explain himself. He eventually saw the light with the help of an executive coach and some martial arts philosophy. By Maya Hu-Chan This article was originally published on...

When is a strength not a strength?

When is a strength not a strength?

When is a strength not a strength? By Maya Hu-Chan What is your signature strength as a leader? Is it your energy? Which characteristic is the one that you have truly built your leadership reputation upon? And did you know that this strength could be holding you back...

Do you stand out as a leader?

Do you stand out as a leader?

Do you stand out as a leader? By Maya Hu-Chan One of my clients (We’ll call her Nancy) missed out on an important promotion recently. She sought feedback from the interview panel and was told the same thing several times. She had a ‘lack of executive presence’. This...

Are you a global castaway?

Are you a global castaway?

Are you a global castaway? By Maya Hu-Chan Here’s the bad news: it’s no longer enough to simply be great at your job. Here’s the good news: there’s a whole world waiting out there to help you shine. English poet John Donne coined the phrase ‘No man is an island’ –...

Create your own virtual water cooler

Create your own virtual water cooler

Create your own virtual water cooler How to harness technology to build global team spirit By Maya Hu-Chan How often have you leaned across your desk or paused in an office doorway to ask a colleague a question? Or raised your eyebrows at a team member, during a...

Bagels! The secret to building a high-performing virtual team

Bagels! The secret to building a high-performing virtual team

Bagels! The secret to building a high-performing virtual team. By Maya Hu-Chan With more and more companies working seamlessly across cultures and time zones I am often asked by clients what the secret is to building an effective virtual team. The answer is simple:...

You may be heard, but are you being understood?

You may be heard, but are you being understood?

You may be heard, but are you being understood? By Maya Hu-Chan How often do you find yourself feeling surprised when a global team member or colleague reacts in an unexpected way to something you say or have asked them to do? Do you find yourself thinking: “They just...

Is the glass ceiling a mind-set issue?

Is the glass ceiling a mind-set issue?

Is the glass ceiling a mind-set issue? By Maya Hu-Chan Contrary to what you may have heard, the fabled glass ceiling that holds women back from top jobs - is still alive and well. A 2013 Harvard Law Review report noted that, although there has been progress in both...

Leadership is knowing how to ask

Leadership is knowing how to ask

Leadership is knowing how to ask By Maya Hu-Chan If there is ever an opportunity to add in an eighth deadly sin, then I am putting my hand up to nominate “assumption”. In my experience, assumption is already the #1 business sin; the destroyer of deals, the terroriser...

When does yes mean no?

When does yes mean no?

When does yes mean no? By Maya Hu-Chan A trick question, right? I am afraid not. This is a real issue for global business leaders and, every day, there are communication breakdowns occurring across the world as different cultural norms conspire to confuse and confound...

Are you a global thinker?

Are you a global thinker?

Are you a global thinker? Creating the mindset for outstanding global leadership By Maya Hu-Chan You would think that with the financial havoc caused by the 2008 economic meltdown, most companies would think twice about expanding into new markets. Ironically, just the...